My Flat Packs

FAQs

What do you charge?

We either give you a fixed quote for items in our database, or charge an hourly rate for bespoke or other items. Please visit our pricing page for more information.

Should I Supply Tools?

There's no need to supply tools yourself; our team carry everything they need to get your furniture assembled. For very tall items, we may need to borrow a set of steps. We will discuss this with you if that is the case.

Do You Dispose Of Packaging?

We cannot haul away your packaging materials, but we can flatten and tidy them into neat piles for your local recycling/rubbish curbside collectors.

Who Are My Flat Packs?

My Flat Packs are a team of professional handymen and DIY experts assembled specifically for furniture assembly. You can read more about us here.

What Happens If Parts Are Damaged Or Missing?

There's a chance we'll have the correct screw/parts in our toolbox. Please note that a minimum one hour charge will be made for products that cannot be assembled due to missing or damaged parts.

Do You Fit Kitchens or Bathrooms?

We assemble free-standing bathroom or kitchen units but do not install or plumb fitted kitchen/bathrooms.

What Payment Methods Do You Accept?

We accept cash, credit and debit card payments. We also accept online payments accessible through our secure vendor PayPal (you do not need an account to pay online).

What are your working hours?

We work . Late evening and night work is available as well - please let us know if this is the case.

Are You Insured?

Yes we are, My Flat Packs are covered by Public Liability Insurance.